Reason
If your Dell laptop computer has been attacked by a virus, a factory restore will clean out your hard drive and the virus as well. A factory restore is also a good idea if your computer's performance is less than satisfactory, or running unusually slow. It's also a smart idea to perform a factory restore before selling or giving away your computer, to keep your information safe
Solution
1. Backup Data
Click "Start" and then "Control Panel."
Select "System and Maintenance" in the Control Panel, then select the "Backup and Restore Center."
Click "Back up files" under "Back up files or your entire computer." If the "User Account Control" window appears, type in your administrator password, and click "Continue."
Select the location where you would like to save the backup files in the "Where do you want to save your backup?" window. Click either "On a hard disk," "CD or DVD" or "On a network," and then specify the location. If you selected "On a hard disk," save the backup to an external drive such as a USB key or USB hard drive.
Check the boxes next to the file types you wish to back up in the "Which file types do you want to back up?" window. Then click "Next."
Leave the default settings as they are found in the "How often do you want to create backup?" window. Save your settings and start the file backup.
Proceed to the next section once the "Backup Complete" message appears on your screen.
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