- Start the computer.
- As the computer starts, press the F8 key until the Advanced Boot Options menu appears on the screen.
- Press the (Down Arrow) to select Repair Your Computer on the Advanced Boot Options menu, and then press Enter.
- Specify the language settings that you want, and then click Next.
- Log in as a user who has administrative credentials, and then click OK.
- Click Dell Factory Image Restore.
- In the Dell Factory Image Restore window, click Next.
- Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.
- Click Next. The computer is restored to the default factory configuration.
- When the restore operation is completed, click Finish to restart the computer.
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- Power the computer on.
- When the Dell screen appears press and hold the key on the keyboard, press the key, then release them both at the same time.
The Dell PC Restore by Symantec window appears. - Click the Restore button or press the key to highlight Restore and press the key.
A caution message appears advising that all data will be lost. - Click the Confirm button or press the key to highlight Confirm and press the key.
The Progress window appears. Once the process is begun, Dell PC Restore usually takes only 8 to 10 minutes to complete.
When the restore is complete, the message The system recovery process was successful appears. - Click the Finish button or press the key to highlight Finish and press the key.
The computer will restar
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